Communication Platform

13:39, 23 May 2019

Communication Platform

A unified interface that allows receiving notifications from various channels in a single application on different platforms.

The communication platform:

 

  • Provides a unified interface for receiving notifications from various channels in a single application;
  • Enables mobility and accessibility of the application on different platforms;
  • Provides automation of business processes with the help of intelligent chat bots;
  • Allows improving the efficiency of communication and interaction between the employees;
  • Allows reducing the flow of e-mails:
    • the history is automatically saved – not needed to cite the whole message;
    • it is easier to clarify the question and answer promptly;
    • you can cite a separate section of a message, create a conversation and to mention an employee;
    • you can formulate simple and short questions which are easier to reply;
    • you can choose among the various modes of receiving notifications.